16 years old with parental guidance.

No, it’s a Cosmeceutical which means they will penetrate the deeper layers of the skin to stimulate the skin’s natural processes.

Opened is 1 year unless otherwise stated on the packaging, unopened is 2-3 years.

The allergy and pregnancy safe lists are in the Core Day 2 and Chemical peel workbooks for your reference.

Please see the contraindication list and precaution lists.

Yes, absolutely!

Retinol should be used in Autumn and Spring only, not in harsh weather.  Retinol can be used 3 nights a week, and you should have a 3 month break from Retinol.

No, it might be that they are not using the correct products for their skin so they need to ask a DermaQuest specialist for guidance.

Yes, it should be used everyday regardless of whether it is sunny or not.

A coin size amount should be applied, as long as it is warmed in the fingertips before applying there shouldn’t be a white cast as the zinc has been micronized meaning it is softer on the skin.

Retinol cannot be used for 2 weeks either side of the treatment. It’s best not to use a retinol product while a course of treatments is being performed.

NO

No, this will cause irritation as the skin on the eyelids is very sensitive.

Depending on the product and concern, results will start to be seen from 2-4 weeks.

16 years for facials with parental consent. Resurfacers and peels can be performed from 18 years old.

6 resurfacers in a course, and 3 Peels in a course. After a course of either resurfacers or peels there needs to be a minimum of 3 months break before another course can be performed. OR after a course, can maintain the result with a monthly resurfacer.

Some of the resurfacers can be performed before some treatments such as microdermabrasion, microneedling or non surgical face lift. Please see DQ protocols. Otherwise you can alternate treatments.  Please see Cocktails in the back of Chemical peels and Mixology workbooks

Please refer to the “Frosting” information in the workbooks, Core Day 2 and Chemical peels.

A mild erythema may be seen for a few hours, possibly to the next few days after treatment depending on the treatment performed and the strength/depth it goes into the skin.

Resurfacers is only 1-2 days downtime. Chemical peels can be 7-10 days of downtime.

Yes, the back and chest can be treated, but we recommend only treating an A4 paper size area at one time, and one pass of Chemical peel only.

Follow the adverse reaction protocol.

There may be an epidermal slide if the resurfacer is not thoroughly neutralised.  Chemical peels self neutralise in 5 minutes.

Test patches need to be performed 48 hours before the first treatment, and whenever the treatment product is changed. If there has been a 6 month break from treatments, then a test patch should be performed again before treatments recommence.

Please refer to your protocols.  The treatments in the brown bottles with pipettes are applied with a small soft gauze. The treatments in the white bottles are applied with a fan brush.

Yes. The SPF will protect from blue light and environment as well as UVA. As DQ SPF’s are physical they contain zinc oxide which is also healing, this will help to calm the skin after a treatment.

No, the treatments can be scheduled so that time off is not necessary.

Please consider if the client followed their aftercare correctly, e.g if they washed their skin too soon after treatment or applied moisturiser in the first few days this will affect the peeling of the skin.  Therapists need to consider if the correct prepping solution was used in the treatment?

DermaQuest is a professionals-only skincare brand. We strategically partner with day spas, medical spas, physician clinics, resorts, and salons. To apply, submit an inquiry form on our website.

Yes. Once your inquiry form is received, a DermaQuest account executive will contact you to set up an opening order that meets the minimum requirements based on your assigned territory and business needs.

No. We're here to support your business objectives. Whether your goal is to upgrade your retail and treatment offerings or become a DermaQuest-exclusive spa, your assigned account manager will create an arrangement that accommodates your clinic's distinct needs.

Simply add products to your cart and checkout securely online. Professional-only products may require verification of your professional license.

Yes, we ship to many countries worldwide. Shipping costs and estimated delivery times are displayed at checkout. Please note: duties and customs fees may apply depending on your location.

We offer standard and expedited shipping. Orders above a set value may qualify for free shipping. Estimated delivery times will be shown at checkout.

Unopened or gently used products may be returned within 30 days of purchase for a refund. Please visit our Returns page for details and to initiate a request.

At this time, we do not process direct exchanges. Please return the item for a refund and place a new order.

Once your order has shipped, you’ll receive an email with a tracking number. You can also log into your account to view order status.

Yes. Purchasing directly from us or an authorized professional ensures authenticity, safety, and the best results.

Yes. Licensed professionals may be eligible for pro pricing, and retail customers can join our loyalty program to earn points on every purchase.