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Customer care is available to assist you Monday through Friday from 9:00am to 5:00pm PST.

In the event you need to change or cancel an existing order, please contact a DermaQuest representative within one hour of submission.

DermaQuest offers a special price for licensed skincare professionals and students. Verification of licenses and proof of education is required. Offer only available through: www.dermaquestclinical.com

Shipping

• Orders are shipped through UPS Ground at a flat rate of $15.00. Shipping fees are waived on all orders over $750.
• DermaQuest prides itself on quick turnaround times. However, it can take up to 3 business days to process an order from the time of confirmation.
• DermaQuest is not liable for shipments once they have left the premises including items lost, stolen, destroyed, or damaged during shipping.

Business to Business (B2B)

• Orders are shipped through UPS Ground at a flat rate of $9.99 and $15 for Alaska and Hawaii.
• Shipping fees are waived on all orders over $750.
• DermaQuest does not currently offer drop shipments.

Direct to Consumer (D2C)

• Orders are shipped through UPS Ground at a flat rate based on region. Shipping fees are waived on all orders over $150.
• AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA, WY ($6.99)
• AR, IL, IN, KS, KY, LA, MN, MO, NE, ND, SD, OK, TX, WI ($7.99)
• AL, CT, DE, DC, FL, GA, IA, ME, MD, MA, MI, MS, NH, NJ, NY, NC, SC, OH, PA, RI, TN, VT, VA, WV ($8.99)
• HI, AK ($25.00)